Privacy Policy

1. Introduction

Roots of Nature LTD (“we”, “us”, “our”) is committed to protecting your personal data and respecting your privacy.
This Privacy Policy explains how we collect, use, store and protect your information when you:

Visit our website
Register for training or consultancy services
Sign up for our mailing list
Submit enquiries
Interact with our blog, testimonials, and educational content

By using this website, you agree to the terms of this Privacy Policy.

2. Who We Are

Roots of Nature LTD
Led by: Caroline Grindrod

Headquarters:
Roots of Nature LTD
Oaks Farmhouse
Loughrigg
Ambleside
LA22 9HQ
United Kingdom

Email: info@rootsofnature.co.uk
Phone: 07732 757043

We operate in the United Kingdom and are bound by the UK GDPR and the Data Protection Act 2018.

3. What Personal Data We Collect

We may collect the following types of information.

A. Information You Provide Directly

Name
Email address
Phone number
Business or farm details (where relevant to consultancy/training)
Mailing list signup details
Messages through our contact or enquiry forms
Booking information for training, coaching, or consultancy services

B. Automatically Collected Data

Using cookies and website analytics:

IP address
Browser type and version
Device type
Pages viewed and navigation paths
Time spent on site
Referring websites

C. Sensitive Data

We do not intentionally collect sensitive personal data.
If you provide sensitive details during coaching or consultancy intake (e.g., personal development information or business challenges), we process this only with your explicit consent.

4. How We Use Your Information

We use your personal data for the following purposes:

To deliver our services

Including:

Regenerative Agriculture Training
Regenerative consultancy
Personal regenerative coaching
Supply-chain transition services

To communicate with you

Respond to enquiries
Send booking details, updates, schedules, and programme information
Provide educational content and resources related to regenerative agriculture and leadership

To send newsletters and updates

If you sign up for our mailing list, we may send:

New training dates
Updates on services
Educational content
A free copy of Rooted (our seasonal journal of regeneration)

You may unsubscribe at any time.

To operate and improve our website

Monitoring traffic
Analysing user behaviour
Improving functionality, content and user experience

Legal bases for processing

We rely on:

Contract necessity (providing services you request)
Legitimate interests (business operations and service improvement)
Legal obligation (accounting/tax requirements)
Consent (newsletters, non-essential cookies)

5. Cookies & Tracking Technologies

We use cookies to:

Enable core website features
Provide analytics
Improve performance
Personalise your experience

Non-essential cookies are only used with your consent.
You can manage or refuse cookies through your browser settings.

6. Sharing Your Data

We never sell your data.

We may share personal information with trusted third parties, including:

Website hosting and IT providers
Payment processors (for course or programme bookings)
Email marketing platforms
Analytics tools
Professional advisers (legal, accounting)
Regulators if required by law

All third parties must comply with strict data-protection requirements and may only process your data under our direction.

7. International Transfers

Some third-party service providers may store data outside the UK.
In such cases, we ensure legal safeguards are in place (e.g., standard contractual clauses or adequacy decisions) to protect your information.

8. Data Retention

We keep your personal data only for as long as necessary:

Enquiry data: up to 12 months
Service bookings and client records: up to 6 years
Mailing list data: until you unsubscribe
Analytics data: typically up to 26 months

After this period, your data is securely deleted or anonymised.

9. Data Security

We take appropriate technical and organisational measures to ensure your personal data is protected, including:

Secure hosting
SSL encryption
Password protection
Restricted access
Regular security reviews

No digital transmission is 100% secure, but we take all reasonable steps to safeguard your information.

10. Your Rights Under UK GDPR

You have the right to:

Request access to your personal data
Request correction of inaccurate information
Request erasure of your data (where permissible)
Restrict processing
Object to certain processing, such as marketing
Request data portability
Withdraw consent at any time

To make a request, email us at: info@rootsofnature.co.uk

You also have the right to lodge a complaint with the Information Commissioner’s Office (ICO).

11. Children’s Privacy

Our services and website are not intended for children under 16.
We do not knowingly collect children’s personal data.
If you believe a child has submitted information, please contact us so we can remove it.

12. Changes to This Privacy Policy

We may update this policy occasionally.
The latest version will always be available on this page.
Material updates may be communicated via email or website notice.

13. Contact Us

If you have any questions about this Privacy Policy or how your personal information is handled, please contact: